Minion of the Evil Empire

I admit it, I am a Minion of the Evil Empire. I work in a call center as a Technical Support Rep serving the Evil Empire’s Internet Service Provider arm. I am a Helpdesk agent, which means I serve as a Level 2 Tech (Without the official title and minus the L2 salary), providing information, and giving directions to the Evil Empire’s legions of Level 1 Tech Support Reps. We are also the one’s who face the vicious and most vile of the customers… Those who ask for a supervisor…

Being in this job, your friends tend to think that your cell phone number is a 1-800 number for tech support. Calling or emailing to ask questions whenever there is glitch with their computers. So in order to preempt the inevitable let me post some reminders for those of you who are not minions or those who are technically challenged (This means you Jeifan).

Windows XP Service Pack 2

Microsoft has released the latest update to Windows XP. This update (called Service Packs) is a compilation of fixes and enhancements that is meant to improve the Windows XP operating system. Microsoft claims that this improves security for you PC… The problem is how do you protect your PC from this latest Service Pack.

Some of my fellow Minions made the mistake of downloading this latest Service Pack and voila their system crashed. One even had to reformat his PC. This is a warning… Unless you are a masochistic techie who loves spending hours trying to fix your PC stay away. Let the experts fix the bugs before you even come near it. By the way if your Automatic Update feature is enabled then you will get the service pack without even knowing it. So to be safe turn it off.

Ad-Aware SE

My favorite spyware removal tool just got better. This gets rid of those tracking software, unwanted plug ins, and other crap you get from browsing all those porn sites. Best of all you can get it for free.